novaCITYNETS Pte Ltd

20 Jan 05 – As an internationally-recognized standard, ISO 9001 specifies requirements for a Quality Management System (QMS) where an organization needs to demonstrate its ability to provide products that meet customer and applicable regulatory requirements and aims to enhance customer satisfaction.

We are proud to announce that both novaCITYNETS and novaHEALTH had their ISO 9001 certifications renewed in January 2005. The accreditation confirms that Nova’s QMS meets the stringent requirements of the international standard.

To our customers and partners alike, the ISO achievement represents firm reassurance that quality procedures are adhered to in product design, production and support operations.

In addition, Nova’s QA Team expanded on our Application Development Methodology (AMD) that serves as a guide to our Project Managers in work aspects such as standard procedures and documentation. This ongoing effort reinforces Nova's commitment to continue providing the highest quality products and services. The certification was conducted by BVQI.

"Nova has a quality culture which develops people, enables managers to guide effectively, and the staff feels that their efforts are worthwhile.

To us Quality means building the customer's point of view into every aspect of a product from design to final recycling.

We define Quality as a multi-faceted body which has encompass to our entire organisation. Our first priority objectiveis always focused on customers satisfaction rather than profitability."
Bryan Gan - Quality Assurance Manager, novaCITYNETS